Privacy Policy

This Privacy Policy also applies to how we treat personal information collected in Company’s retail stores and Company’s operated retail outlet locations.

This Privacy Policy does not apply to information provided directly to our banking partner, specific to certain programs or activities or with respect to certain subsidiaries or affiliates To view the separate Company branded credit card Privacy Policy please click the appropriate brand:.

By shopping in our Stores, using our Services, or accessing our Services, you agree to the terms of this Privacy Policy.

TYPES OF INFORMATION WE COLLECT

We collect information, including personal information, from you in a variety of ways when you interact with our Company.

The types of information we may collect include:

Personal identifying information (name, address, email address, phone number, driver’s license, social security number, photos, videos, etc.)
Payment information (credit card number, billing address, etc.)
Feedback (ratings and reviews, live chat, etc.)
Demographic information (age, gender, zip code/postal code, etc.)
Shopping information (product preferences, purchase information and/or history, etc.)
Social media information
Device information
Location information
Internet information (browsing history, search history, etc.)
Other information (in-store audio, video, photo, etc.)
HOW WE COLLECT YOUR INFORMATION

Information You May Directly Provide When You:

Make an online or in-store purchase, return or exchange or when you shop in our stores;
Create a personalized shopping account for your convenience;
Use our order tracking;
Sign up to receive promotional emails or text messages (including offers and sales alerts);
Sign up to join a loyalty, rewards or similar program or club;
Purchase a gift card;
Sign up for and/or maintain a Company credit card;
Interact with our Services or Company social media pages;
Provide your contact information and product preferences;
Participate in one of our promotional sweepstakes, contests and/or surveys or focus groups;
Use the Ratings & Reviews or related services and features;
Information you provide about others (e.g., gift cards); or
Submit a request or comment to our Customer Service team.
In addition to information you provide directly, we may collect certain information using automated means. We may combine this automatically-collected information with other information we obtain about you, as described below.

Information You May Indirectly Provide When You:

Use the Wi-Fi service in some stores
Click on sponsored links or third-party advertisements
Enable location features when using our Services
Checkout (product details, shipping details, date and location)
Make a return or exchange (product details, shipping details, date and location)
Install and use Company mobile apps
Use our Site (browser type, access times, pages viewed, IP address, navigation)

Access our Services (hardware, operating system and version, unique device identifiers, mobile network information, browsing behavior)

Visit our stores which use cameras for security and operational purposes.

We may also collect or organize information that we collect in our stores and combine i­­t with information we collect through the Services

Information We Collect From Other Sources

We may also receive information about you from other sources and combine or link that with information we have about you, including:

Social media platforms
Companies that provide information to enhance our existing guest
Our business partners (online ad networks, promotion and service co-sponsors)
We are not responsible for the accuracy of the information provided by third parties, or how such third parties collect, use, or share such information.
Carrying out any business function or other purpose as disclosed in this Policy or at the time you provide information to us
Improving Products and Services

To understand your product interests
Enhance your in-store and online shopping experience
Monitor and analyze trends, usage and activities
Link or combine with other information we receive from third parties to help understand your needs and provide you with better service
Communicating

Respond to your comments and questions and provide customer service
Notify you about new products, services, features, promotions, events and special offerings we think you may find valuable
Contact you regarding your use of the Site and, in our discretion, changes to our policies
Process and deliver contest or sweepstakes entries and prizes
Security Purposes

Secure our operations and infrastructure, protect against identify theft, help prevent fraud, unauthorized activity, claims and other liabilities and minimize credit risk
Prevent fraudulent activity and monitor against threats
Investigate and prevent fraudulent transactions and other illegal activities
Marketing Purposes

Communicate with you about our Company and partner products, services, offers, promotions, research, news, upcoming events, and other information we think will be of interest to you
Personalize the Services and provide advertisements, content, or features that are targeted toward your interests
As otherwise permitted by law or as we may notify you.

We are based in the United States and the information we collect is governed by state and Federal law. By accessing or using our Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.

HOW WE SHARE YOUR INFORMATION

Internally: We may share your information within our Company, including our affiliates or sister companies.

Service Providers: We may provide your information to companies that provide support services to Company, including:

third parties who support our Company
third parties for marketing purposes
we may make our postal mailing list and general shopping information available to selected companies we believe may offer products and services of interest to you;
with other affiliates or the parent Company, which may use this information to offer products and services to you consistent with the purposes identified in this statement
Legal or Safety Requirements: We may disclose information about you:

to protect the rights, property, and safety of Company, our loyalty program members, our guests, or any other persons; or to enforce our agreements, policies, and Terms of Use
with your consent;
in response to a request for information if we believe disclosure is in accordance with any applicable law, regulation or legal process
Other Disclosures: The following is a non-exhaustive list of examples of how we may share your personal information:

when you sign up for and participate in the interactive areas of our Services;
in connection with, or during negotiations of, a corporate business transaction, such as a merger or acquisition of all or a portion of our business to another company, joint venture, corporate reorganization, insolvency or bankruptcy, financing or sale of company assets;
if a contest, sweepstakes or promotion is jointly sponsored by us and one or more other sponsors. We do not control and are not responsible for the other sponsors’ use of your personal information, and their use of your information will be in accordance with their own privacy policies.
THIRD PARTY ADVERTISING, ANALYTICS AND SERVICES

We use third-party service providers to assist us in better understanding how visitors use the Site. To learn more about opting out of data collection through Google Analytics, click here.

We and our third-party advertising vendors also use first-party and third-party cookies to inform, optimize, and serve ads on the Site and other websites based upon a user's past visits to our Site or other websites, and to report upon how Company ad impressions and other ad services are related to the Site. We may combine and associate the information we collect through these technologies with other information we have collected from and about you. This combined information may be used by our third-party advertising vendors for interest-based advertising (also called "online behavioral advertising") on the Site and other websites across the internet to personalize your online experience, improve our Site and other websites, and to tailor Company and other companies' marketing to you. To learn more about this process or to opt out of this type of advertising from our third party advertising vendors, click here.

Note that your browser settings may allow you to automatically transmit a "Do Not Track" signal to websites and online services you visit. Like many websites and online services, our websit

This Policy does not apply to, and we are not responsible for, third party cookies, web beacons, or other tracking technologies and we encourage you to check the privacy policies of these third parties to learn more about their privacy practices.

SECURITY

We believe that it takes reasonable measures, including administrative, technical, and physical safeguards, as required by state and/or Federal law to protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. Please refer to the Company Terms of Use for Company representations, disclaimers and limitations in this regard.


Regarding Email, you may use the unsubscribe link on any Company promotional emails or click the appropriate brand below to unsubscribe from all further promotional emails:


Regarding postal mail, you can be removed from our mailing lists by sending your request including your full name, address and Company account number (if you have one) to the following address:


Promotional Communications. You may opt out of receiving promotional communications from Company by following the instructions in those communications. If you opt out of receiving promotional communications, we may still send you non-promotional emails, such as emails about your purchases, account, membership or our ongoing business relations.

Location Information. You also have the ability to turn location-based services on or off by adjusting the settings of your Internet browser or mobile device. You can also stop our collection of location information in connection with our mobile applications by following the standard uninstall process and removing all Company applications from your mobile device.

Mobile Push Notifications/Alerts. With your consent, we may send promotional and non-promotional push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.

Cookies. Managing cookies varies from browser to browser, so please refer to your browser for further information. If you prefer, you usually can set your browser to remove or reject cookies. Please be aware that if you block cookies you may not be able to make purchases or use other interactive features on the Site.

STORAGE OF INFORMATION

Information we collect or have about you may be stored in the United States. If you are outside the United States, you understand and agree that we may transfer your personal information in the United States or even outside the United States. Our Services are subject to the laws of the state and Federal laws of the United States, which may not provide the same level of protections as those in your own country.

PRIVACY RIGHTS FOR NON-CALIFORNIA RESIDENTS

For non-California residents, you have the following rights:



Last name
Email address
Phone number
Request type: request to know my personal information
It may take up to 45 days from the date we verify your identity to produce the requested information. The request will provide information from all Company entities.